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News, Information and Updates on all things CTL

Rugged 2-in-1 for EMS Available at CTL

rugged 2-in-1 for EMS

Rugged 2-in-1 for EMS Helps Improve Response Time

CTL’s  2go PC NL4-R rugged 2-in-1 Windows device is a valuable tool to help EMS crews respond and relay information quickly in situations where every second counts. The CTL 2go PC NL4-R rugged 2-in-1 Windows device, originally designed for education, features a 10” capacitive touch screen with 5-point touch, 320GB HDD and dual core Intel Celeron N2807 processor. This rugged 2-in-1 for EMS includes the following ruggedization features that make this an ideal device for high speed driving conditions, even on rough roads.:

  • Reinforced corners
  • Carry handle
  • Shock mounted LCD screen
  • Spill-resistant keyboard and touchpad
  • Easy-to-hold texturized surface
  • Available with HDD protection to help prevent damage from drops or other sudden shocks

The NL4-R rugged 2-in-1 for EMS can be mounted in a vehicle to help crews access traffic and mapping applications on the go. CTL has showcased this device at trade shows such as EMS World Expo, Zoll Summit, EMS Redline and more, where it received positive feedback from the EMS community. The growth of EMS-specific apps has increased the use of rugged, mobile devices by EMS crews. Technicians can work faster on the NL4-R 2-in-1 using the digitized stylus or finger input to report critical information. The water-resistant keyboard can be wiped down to remove germs and contamination and the 1.3 megapixel video camera can be valuable for remote video communications.

By moving to electronic filing systems, EMS technicians can enter patient information from their vehicles, spending less time on paperwork and more time helping patients in need. Excessive paperwork can hinder EMS team efforts to effectively respond to crisis situations. Using the NL4-R rugged 2-in-1 for EMS, crews can streamline their response time and transmit vital information instantly. For more information on the CTL 2go PC NL4-R rugged 2-in-1 Windows device, contact CTL or your sales representative for a quote.

USA Based Service and Support from CTL

USA based service and support

Get Peace-of-Mind with CTL’s USA Based Service and Support

At CTL we pride ourselves on providing quality products with USA based service and support and we feel that this is one of our competitive advantages.  CTL provides USA based service and support for our products via toll-free telephone, email, web ticket and web chat support and for depot warranty repair and RMA from our Beaverton, Oregon service center. When on-site service is required, CTL can provide nationwide on-site service.

A description of CTL’s USA Based services follows:

Warranty – Break Fix – Non-Warranty
CTL offers robust USA based product support in a variety of ways to best meet the needs of the user and to best resolve warranty, non-warranty and break fix or service issues:

Web based support
CTL provides comprehensive web based support tools to allow our customers to find the information that they need as quickly as possible. These web based support tools include: libraries of drivers and software; FAQs and customer specific Asset reports.

Help Desk Support via Email and Instant Online Web Chat
Support related emails and online web chats are personally answered by our USA based service and support in-house call center technicians

Help Desk Support via Phone
CTL provides a dedicated toll-free 1-800 24x 7 tech support phone number to our USA based service and support in-house call center.

Onsite Support
Available as an option nationwide.

In addition to our standard enterprise-level support and service warranty packages, CTL offers several valuable upgrades to further protect our customer’s investments.

The CTL Complete Care Plus Accidental Damage Warranty

Are your mobile devices exposed to harsh environments or multiple-users? The CTL Complete Care Plus Warranty is an optional repair and replacement service that covers most accidental damage (spills, drops, surges, breakages) to mobile devices that are not covered under the standard limited warranty. This warranty covers one major replacement per year for three years.

  • Investment protection
  • Saves IT department time and resources
  • Helps reduce end-user down-time
  • Helps save your organization time, money, and resources
  • Accidental damage coverage covers a one-time replacement of damage to a major component (i.e. LCD Screen, Convertible Tablet Hinge or Motherboard)

The CTL Complete Care Suite 

Get maximum coverage, more value and peace of mind with the CTL Complete Care Suite. This suite is available for any new CTL Education Chromebook NL6 and/or mobile devices, including the 2goPC (except NL5).

  • Three Year Major Coverage
    Covers one major replacement per year for three years in addition to everything covered under the CTL Complete Care Plus Accidental Damage Warranty.
  • Extended Battery Coverage
    Covers one battery replacement per year for three years.
  • Two Way Shipping Service
    Provides two way shipping on any repair issues covered under your CTL Complete Care Suite three year warranty.

For more information on CTL’s USA based service and support, download the CTL Warranty Guide here.

FIRST Robotics Competition Recognizes CTL

CTL Silver Supplier of FIRST Robotics Competition


FIRST Robotics Competition Celebrates CTL for Six Years of Support

CTL is proud to support FIRST (For Inspiration and Recognition of Science and Technology), an international K-12 not-for-profit organization founded by inventor Dean Kamen to inspire young people’s interest and participation in science and technology. CTL, a Silver Supplier of the 2015 FIRST Robotics Competition (FRC), was recently recognized with a plaque at the FIRST Supplier Summit in Manchester, New Hampshire. CTL joined  industry leaders including FedEx, 3M and Microsoft at this annual event to network, participate in discussions and honor student winners of the prestigious 2015 FIRST Dean’s List Award.

The FIRST Robotics Competition Silver Supplier level designates a contribution of between $25,000 and $100,000. CTL is expected to provide 500 or more 2goPC laptops that will be used to power student-built robots and will be included in the 2015 FRC Kit of Parts which was distributed to nearly 3,000 teams of high-school students earlier this year.

By providing components for the competition, FIRST Suppliers are putting the latest technology into the hands of students, giving them the opportunity to apply the same tools used by professional scientists and engineers and, ultimately, helping them learn real-world skills they will carry into the workplace.

On Jan. 3, 2015, FIRST teams were shown the new RECYCLE RUSH game playing field and received a Kit of Parts made up of motors, batteries, a control system, a PC, pneumatic component, and a mix of automation components – but no instructions. Working with adult Mentors, students have six weeks to design, build, program, and test their robots to meet the season’s engineering challenge. Once these young inventors create a robot, their teams participate in competitions that measure the effectiveness of each robot, the power of collaboration, and the determination of students.

FIRST Robotics Competition is an annual competition that helps students to discover the excitement of science, technology, engineering and math (STEM) and the rewards a career in STEM can bring. In 1992, the FIRST Robotics Competition began with 28 teams and a single 14-by-14-foot playing field in a New Hampshire high school gym. This season, nearly 3,000 teams – including 364 Rookie teams – will participate.

For more information about CTL’s FIRST authorized products, visit or contact Gary Welk at 800-642-3087 x220 or


Medical Office Chromebooks Reduce Costs, Increase Patient Engagement

Medical office Chromebooks

Medical Office Chromebooks Offer Many Benefits for Point-of-Care and Patient Privacy

There’s been a lot in the news lately about the rise of Chromebooks in Education. However, medical professionals are beginning to see the benefits of using medical office Chromebooks to improve point-of-care and patient privacy. In a Medical Practice Insider article last year, James Legan, MD, described his personal experience using Chromebooks in his clinical practice.  Below are the top benefits Dr. Legan describes after implementing medical office Chromebooks:

  • Improved delivery of care due to the Chromebook’s small size – it can be carried into a small exam room
  • The Chromebook cost him about one fourth as much as his previous laptop
  • Keeps patient data secure because it is stored in the cloud, not on the device – a Chromebook remoted to your main computer is a cheaper, safer and more logical approach
  • Works great to project Electronic Health Records onto a larger screen in order to display to patients
  • The VNC Viewer for Chomre App offers the ability to remotely access a Microsoft OS PC easily and securely

In an article last year reported that Florida-based Chapters Health System employees chose Chromebooks over Windows laptops or iPads because of their convenience and ease-of-use. Their medical office Chromebooks were easy to deploy and maintain for the company’s IT department who cut their set up time from 40 minutes for Windows laptops to 5 minutes each for Chromebooks.

CTL has a growing selection of medical office Chromebooks, including our rugged CTL NL6 Chromebook and the lightweight J2 and J4 models. CTL’s Chromebooks, originally designed for education use, have the durability and battery life to support the needs of busy medical professionals. CTL’s medical office Chromebooks are available with enterprise level support and service including custom logo painting, store and charge carts, extended warranties and more. For more information about CTL’s Chromebooks or other products for your medical practice, contact me at 800-642-3087 x220, 503-318-2822 (mobile) or email

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